California BMW Shopper Slams Dealership Over Used Car’s Condition, But Viewers Question His Expectations: “How Is This the Salesperson’s Fault?”

California BMW Shopper Slams Dealership Over Used Car's Condition, but Viewers Question His Expectations
Image Credit: Arshak Krikorian on TikTok

Buying a used luxury car doesn’t necessarily mean accepting every problem that comes with it, especially when you’re shopping at an official BMW dealership. However, one California car shopper’s frustration with a vehicle’s condition has sparked a heated debate about what customers should realistically expect when purchasing a pre-owned vehicle.

TikTok creator Arshak Krikorian recently shared a video describing what he called his worst experience at BMW of San Luis Obispo, a dealership in California. His dissatisfaction with the visit quickly attracted attention, although viewers weren’t entirely convinced that the dealership deserved all the criticism it was receiving.

The controversy appears to center on the condition of a used BMW, with commenters discussing a ripped seat and questioning whether the vehicle met reasonable expectations for a dealership sale. Others criticized the creator’s behavior during the encounter, particularly an apparent moment involving him kicking a vehicle door closed.

Interestingly, the reaction wasn’t entirely supportive of either side, with some viewers arguing that used vehicles naturally come with imperfections while others questioned why a BMW dealership would offer a vehicle with visible interior damage. What began as one shopper’s complaint has since turned into a broader discussion about dealership standards, customer expectations, and how people should treat sales employees.

BMW Shopper Criticizes Used Car at San Luis Obispo Dealership

Embedded TikTok video follows; please give it a moment to load completely.

@arshakkrikorian Worst experience from BMW of San Luis Obispo #bmw #relatable #expierence #bmwmotorsport #reaction ♬ original sound – Arshak Krikorian

In his TikTok video, Krikorian describes his visit to BMW of San Luis Obispo as an exceptionally negative experience, expressing frustration with the dealership and the vehicle he was considering. Although his post makes his dissatisfaction clear, the accompanying description doesn’t establish the vehicle’s model, mileage, asking price, or the complete conversation between the shopper and dealership employees.

One issue that attracted particular attention was the condition of the car’s interior, with a commenter specifically pointing to a ripped seat. While some shoppers might consider that unacceptable at a luxury-brand dealership, others argued that visible wear isn’t necessarily unusual when shopping for a used vehicle.

The creator’s own conduct also became part of the controversy, with viewers criticizing what they described as him kicking the car door closed during the encounter. Without further context about the dealership’s response or the vehicle’s advertised condition, it’s difficult to determine whether the complaint reflects a failure to meet expectations, a disagreement over used-car standards, or a combination of both.

Comments and Reactions to California BMW Dealership Complaint

Many viewers felt Krikorian was expecting too much from a used vehicle, arguing that pre-owned cars shouldn’t be judged by the same standards as brand-new models. “Bro’s shopping for a used car expecting new car condition 🤣🤣🤣,” one commenter wrote, while another added, “If you want new conditions then buy NEW!”

Others were more concerned about how the creator handled his frustration, particularly when it came to the dealership’s employees and the vehicle itself. “Just curious how is this the salespersons fault? He doesn’t control the dealership lol,” one viewer asked, while another criticized the apparent door-closing incident, writing, “Kicking the door closed is an ass move.”

However, not everyone dismissed the shopper’s concerns, with some viewers questioning whether a BMW dealership should be selling a vehicle with noticeable interior damage. “Ripped seat at a bmw dealer is crazy,” one commenter argued, while another claimed, “Yup. Can confirm scammy behavior,” although that accusation wasn’t accompanied by enough independently verified information to establish wrongdoing by the dealership.

Author: Nat Collazo

Nat is an extreme hobbyist who enjoys learning everything there is to know/writing about the video game industry. After graduating, they hopped into various careers, including Pre-K teacher, Marketing Manager, Copywriter, and Retail Manager, all while writing for gaming sites such as Pro Game Guides, The Nerd Stash, DailyGamer, Power Up Gaming, and Hardcore Gamer.

Stationed in the northeast, Nat spends their free time learning new skills and running a social media marketing company for indie devs!

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