An owner of a Tesla Model Y says they went into a car wash, and water went through the windshield, damaging electrical components. Now they are facing a $7,345 bill associated with the repairs, and they’re beyond frustrated.
The owner shared their experience on the r/TeslaModelY subreddit and explained that they purchased a used 2022 Model Y Tesla from a Dodge dealership four months prior. They also stated the vehicle had just under 50,000 miles when it was bought.
According to the owner, the problems started after taking the car through a car wash. Afterwards, the camera feeds went black, an adaptive headlight warning appeared, and the vehicle temporarily lost connectivity.
They said Tesla performed a water ingress test and determined that water was entering through a compromised beta seal at the bottom right side of the windshield. Tesla attributed corrosion on the harness connectors and the resulting computer issues to the water intrusion.
Repair Cost Reaches Thousands
Title: 2022 Tesla Model Y Performance — $7,345 Repair Due to Beta Seal Failure?! Anyone Else Experienced This?
by
u/SadLuck4098 in
TeslaModelY
According to the owner, Tesla determined the windshield would need to be replaced to fix the problem. However, that fix would cost the owner $7,345, leading to the owner making the post.
Even though the problems began right after the car wash, the owner acknowledged that they could not prove it caused the seal to fail. However, they questioned why the original seal failed on a vehicle from 2022 and why they were now responsible for such an expensive repair.
To make things worse, the insurance company the owner uses refused to cover the damage because there was no qualifying accidental event, according to the owner.
The owner said they were pursuing a formal complaint and asking Tesla to reconsider the charges. They then went on to ask if anyone has had a similar experience.
Commenters Offer Explanations
Reddit users went on to share their thoughts on the situation, with some pointing out that buying a used vehicle can come with unexpected repair costs.
One commenter argued that the owner purchased a vehicle that was already out of warranty, meaning they had taken on the risk of potentially expensive repairs. They suggested the owner contact the sales manager at the Dodge dealership where the Model Y was purchased to see if they might cover some of the cost.
Another commenter questioned if the windshield had been replaced before the owner purchased the car, suggesting that an incorrect installation could have contributed to the leak.
The owner responded to the comment and said that Tesla confirmed the windshield was the original and had no record of a previous replacement. They further argued that checking the seal was not something they would normally expect to do on a relatively new vehicle.
No further update was made on the post regarding whether the owner ended up paying for the repairs or not.