A Florida Tesla Cybertruck owner says his truck has spent five months at a collision center, accumulated approximately $63,000 in damage, and been declared ready for pickup seven times. Each time, another problem has prevented him from getting his vehicle back for good.
The owner, identified as Matt, shared his experience on the Cybertruck Owners Club forum in October 2026. His 2024 Cyberbeast Foundation Series was severely damaged in a highway collision involving multiple vehicles.
Although Matt credits the Cybertruck with protecting him during the crash, the repair process has become an ongoing source of frustration. His latest problem involves a computer failure affecting several of the truck’s electronic systems.
Now, after months of unsuccessful repairs, he’s questioning whether the Cybertruck will ever be reliable enough to drive again.
Seven Failed Pickups
Matt described a highway collision in which another vehicle reportedly struck the rear passenger side of his Cybertruck at approximately 115 mph while he was traveling around 78 mph.
The impact sent his truck spinning roughly 270 degrees across five highway lanes before another vehicle struck its driver’s side. Matt said the Cybertruck remained upright, and he credited its Full Self-Driving system with helping during the incident.
Those circumstances are based on Matt’s account and have not been independently verified.
The truck had approximately 8,000 miles before the crash. Since then, it has remained in the repair process, with problems emerging during test drives or shortly after Matt attempted to take it home.
Matt reported that his insurer, GEICO, had covered the repair expenses with little objection. However, the repeated failures have left him uncertain about accepting the vehicle.
Computer Failure
The latest setback involved a computer malfunction that reportedly affected the truck’s high beams, door locks, cameras, GPS, and other electronic systems.
Matt said the computer was being replaced under warranty at the Tesla collision center rather than a separate service center.
The problems have also raised questions about the complexity of repairing a heavily damaged Cybertruck.
According to Tesla’s collision repair guidelines, technicians cannot use frame-straightening equipment to pull or push structural components. The manufacturer also requires specific materials, adhesives, fasteners, and approved equipment for structural repairs.
Additional repair restrictions require replacement of damaged structural components near critical safety systems, including airbags and impact sensors.
Those requirements do not establish what caused Matt’s repeated failures, but they demonstrate the specialized procedures involved in significant Cybertruck repairs.
Owner Questions Reliability
In the forum discussion, Matt asked other owners whether he should accept the vehicle once the repairs are completed or continue pursuing the matter through his open insurance claim.
One forum member recommended checking the truck’s alignment and electronic systems after such a significant collision. Another suggested pursuing a total loss rather than continuing with repairs.
Matt also said he intends to share footage of the collision on X after the insurance and legal matters are resolved.
As of his latest comments, Matt had not reported receiving a fully repaired Cybertruck. He remained concerned about its long-term reliability and the possibility of complications with his insurance coverage.